Delivery Info

Return Policy

Unhappy :(

Sorry ! We want to put a smile back on your face. Here is what you need to do. Please mail us on hello@starkiddo.store and we'll do whatever it takes to make things right.

We are committed to ensure the delivery of best quality products to you. However in case of any issue with the product, we will ensure timely resolution within our policy framework.

We promise a refund or replacement for orders that meet these conditions:

Return Policy: 

1. Your satisfaction matters to us. If you're not happy with your purchase, contact us within 48 hours via email or message. We'll take care of the rest. Your satisfaction is our priority.

2. Rest assured, once we've received your return and confirmed its quality, your refund will be processed promptly.

3. Please Note: Return/exchange policy does not apply to discounted orders. Thank you for your understanding.

Exceptions/ Non-Returnable Product

Since personalized products are customized, we cannot accept returns on these items.

Easy Exchange

Rest assured, if you're dissatisfied with your product and wish to exchange it, we've got you covered! You have a generous 7-day window to make exchanges, ensuring your satisfaction and trust in us.

1. Simply keep the item in its original packaging, unused, and in the same condition as when you received it.

2. We kindly ask that customers cover the return shipping costs, except in cases of a fulfillment error.

3. Swap with ease! Exchange available for any product.

We aim to make your shopping experience delightful and hassle-free. Thank you for choosing Starkiddo.store!

Shipping Policy

Free Shipping

At the moment, we are offering free shipping on all our Prepaid orders and INR 70 for COD orders in India.

Dispatch

All our orders are dispatched within 24 hours of when you place the order. Orders placed on post noon, are dispatched on the following the next working day.

Delivery Time

It usually takes 4-5 business days depending on your location. Please do not accept the package if it’s tampered with or damaged.

Order Tracking

As soon as your order leaves the warehouse, you will receive a tracking number/ID via email. Orders can be tracked for Delhivery by clicking here and for Xpressbees here.

Don't Like the Product ? Don't worry !

We are happy to accept unused and unwashed merchandise for return or exchange. For that, all tags must be attached and items must be returned in original packaging. Items are eligible for return/exchange, if returned within 7 days of delivery.